Trusted by London Homeowners Across All 33 Boroughs
Gas Safe registered engineers, honest pricing and no call-out fee when the job runs over 2 hours. Read what our customers say.
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4.9/5
Average Rating
200+
Verified Reviews
95%
Recommend
< 1hr
Avg Response
All 33
Boroughs
Customer Testimonials
What Our Customers Say
Real reviews from verified customers across London. Emergency plumbing, boiler repairs, drains and more.
“Called at 11pm with a burst pipe. The engineer arrived fast, stopped the leak and explained the price before starting.”
“Blocked drain sorted in one visit. No hidden extras and the plumber left the kitchen clean.”
“Boiler breakdown fixed the same day by a Gas Safe engineer. Clear communication from booking to invoice.”
“Used Trusted Plumber London for leak detection. They found the issue without pulling the bathroom apart.”
“The leak detection visit found a hidden pipe issue under the kitchen floor without unnecessary damage.”
“Booked for an emergency plumber and the engineer arrived within the hour. Clear quote and tidy repair.”
“No call-out fee was added after the job ran over two hours. The pricing was exactly as explained.”
“Thermal leak detection saved us from opening the whole wall. Fast report and same-day repair option.”
“Boiler broke down on a Saturday night. Engineer arrived within 45 minutes and had it running again before midnight. Impressed by the speed and the honest diagnosis.”
“Burst pipe emergency at 7am. The engineer isolated the leak within 20 minutes of arriving and had the pipe repaired within 2 hours. The no call-out fee over 2 hours saved us £60 too.”
“Kitchen drain completely blocked on Christmas Eve. Cleared within an hour. The jetting fixed it completely — no recurrence since.”
“Gas smell in the morning — called at 6am and an engineer was here by 7:15. Found the fault at the boiler connection, repaired and pressure tested. Very professional under pressure.”
“Three-week hunt for a hidden pipe leak sorted in one afternoon. The thermal camera found it under the bathroom floor without any unnecessary damage. The insurance report was exactly what we needed.”
“Five radiators going cold. Power flush took one day and every radiator is now hot to the top. Fixed price as quoted — no extras.”
“Gas Safe engineer arrived with the replacement part already on the van. Back to hot water same afternoon. Great communication throughout.”
“Saniflo macerator blocked — not many plumbers handle these. Engineer knew exactly what to do and had the correct tools. Sorted in under an hour.”
“Dripping tap in the kitchen had been going for weeks. Engineer replaced the cartridge, checked both isolating valves, and left everything clean. Price exactly as quoted.”
“External water main burst under the front garden. Full MDPE re-run completed in a day. They handled the liaison with Thames Water for the road crossing permit — very helpful.”
By Service
Reviews by Service Type
Boiler Repair
2 reviews“Boiler broke down on a Saturday night. Engineer arrived within 45 minutes and had it running again before midnight. Impressed by the speed and the honest diagnosis.”
“Gas Safe engineer arrived with the replacement part already on the van. Back to hot water same afternoon. Great communication throughout.”
Blocked Drains & Toilets
2 reviews“Kitchen drain completely blocked on Christmas Eve. Cleared within an hour. The jetting fixed it completely — no recurrence since.”
“Saniflo macerator blocked — not many plumbers handle these. Engineer knew exactly what to do and had the correct tools. Sorted in under an hour.”
Burst Pipe
2 reviews“Burst pipe emergency at 7am. The engineer isolated the leak within 20 minutes of arriving and had the pipe repaired within 2 hours. The no call-out fee over 2 hours saved us £60 too.”
“External water main burst under the front garden. Full MDPE re-run completed in a day. They handled the liaison with Thames Water for the road crossing permit — very helpful.”
Gas Leak
1 review“Gas smell in the morning — called at 6am and an engineer was here by 7:15. Found the fault at the boiler connection, repaired and pressure tested. Very professional under pressure.”
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